EARS® Music and Program Content Testing


FMR's specially designed and unique wireless, hand-held EARS® (Electronic Attitude Research System) response units - now ergonomically-designed (as displayed on the right). First introduced in 1983, this pioneering research technology is used for evaluating music, audio and video programming simulation, television commercials or program prototypes.


Innovative Research - A single EARS® session can measure response to several different types of test material (such as music hooks, television commercials, music mixes and/or program airchecks), specifically designed to understand PPM listenership responses. If desired, a statistically-projectable Supplemental Telephone Survey can be conducted among respondents contacted for the EARS® project who are unable or unwilling to attend the sessions. All questions asked of the telephone respondents will be incorporated into the EARS® sessions.


EARS® Music Research: The Real State-of-the Art

The EARS® (Electronic Attitude Research System) methodology, first developed by FMR in 1983, is a true technological innovation and a superior method of data collection for music and program testing. In Library Music Testing and Program Content Evaluations (like Morning Shows), the data collection method is critical for a proper “comparative” analysis of the individual titles or programming being tested. At the “end of the day,” for a Library Music Test, the principal goal is to have a rank order of songs from the highest to the lowest testing. This is simply not reliably or statistically possible (nor a valid comparison) if the reported data is collected over many days, in many situations/environments, including potentially “contaminating” factors.
 
FMR Associates, Inc.’s exclusive EARS® (Electronic Attitude Research System) was redesigned for the fourth time in 2000. (System 5 is currently under development.) Each EARS® unit is an ergonomically-designed, fully digital hand-held computer - with “radio-relatable” buttons (not dials). The EARS® technology is state-of-the-art. In addition to advanced technology, FMR’s Music and Program Content Testing methods are the most superior approach available today.

For a Library Music Test to produce statistically-sound, reliable and valid comparative data, these steps should be taken:

  • The test should be conducted within a controlled environment (80-100 respondents should be exposed to the test material [i.e. songs] at approximately the same time and place - but not necessarily in the same order. If the test is individually-administered at numerous, different times, places and settings, the true “comparative” quality of the test is compromised and the projectability of the resulting data invalidated).
  • There should be rotational controls (to neutralize song position-bias/burn-out).
  • The music should be evaluated (it should not be a “test” of respondents -- or their endurance -- sessions should be limited to no more than two hours).
  • The test should be professionally administered (not self-administered -- where possible questions, confusion and missing data can occur; not to mention personal differences in evaluation approach -- i.e., listening to each song twice, replaying songs to answer a second question, etc.).
  • The data should be collected on a “consistent-exposure” basis -- not evaluating 100 songs at six different times, with possibly six or more different interruptive influences (i.e., call-waiting, door bells, children, extraneous noises, etc.).
  • Questions should be worded in a relatable fashion (not with excessive questions that make respondents think they are programming radio stations or analyzing the image of specific songs).

Key Advantages of FMR’s Exclusive EARS® Music Testing System Include:

  • Quality Recruitment -- Recruitment/validation conducted by central computer-assisted Fielding Facility, using an automated Predictive Dialing System. Custom screening is thoroughly conducted, with pre-screening and post-screening methods used as well.
  • Digitally produced hooks presented in a portable MP3 player to respondents to ensure proper placement, spacing and sound quality -- as well as a rotation of the songs tested in multiple sessions.
  • The use of personal, wireless, hand-held computers (which do not accept invalid responses) mean participants are not impacted by others in the room and are less likely to make response errors that are common with paper-and-pencil forms.
  • A more “realistic” response method -- Pushing buttons is a more relatable way of responding to music -- either negatively or positively -- than scoring songs on a “test form” or turning a “dial.” A “test form” suggests there are “right” and “wrong” answers. (For Library Music Testing, this is clearly “wrong.”)
  • Elimination or reduction of respondent fatigue -- “The psychology” of taking a 650-question “test” is eliminated. FMR limits the length of its sessions to two hours. Participants actually enjoy the process.
  • Custom perceptual supplements -- An EARS® test always includes additional perceptual questions, along with the Library Test. The answers to perceptual questions are collected during the test (and sometimes during the recruitment process as well). As a result, statistically-projectable data can supplement the EARS® session respondent perceptual data -- to cross-validate and further quantify the perceptual findings.
  • Speed -- With our internal recruiting controls and capabilities, EARS® music sessions can be scheduled in as quickly as two weeks -- with preliminary results (song scores and rankings) e-mailed in an Excel format the morning after a test. This allows the data to be imported easily into any kind of scheduling software you prefer. The full report is typically available within three working days.
  • Flexibility and Customized Output -- A variety of unique indices and breakouts are possible based on clients’ needs. The output is typically provided electronically (in a variety of different formats), as well as hard copies.
  • Cost-Efficiency -- Due to the unique EARS® technology, more songs can be reliably tested with the same set of respondents; not to mention the supplemental perceptual questions. If multiple station tests are conducted on consecutive days, further cost efficiencies are achieved in the recruiting, as well as travel expenses.

The EARS® Quality Research Comparative Checklist

In comparing FMR’s exclusive EARS® system to other music research companies, the following questions should be asked regarding company capabilities, respondent quality, test methodology, speed and output for a Library Music Test:
 
   
FMR
"The Other
Company"
 
1.
Does the company use wireless, hand-held computer response units (not college-entrance test forms)?
Yes
?           
    
2.
Does the company recruit, validate and re-screen all respondents (not farm-out recruiting to the lowest bidder)?
Yes
?           
    
3.
Does the company digitally produce its hooks as part of the study price and control the quality?
Yes
?           
    
4.
Does the company use multiple, smaller sessions to rotate title position and keep a more “personal” atmosphere (not just the cheapest, largest auditorium they can find -- or allow respondents to self-administer their own tests over several weeks)?
Yes
?           
    
5.
Does the company offer the options of using multiple-scaled-responses (one or two questions per song) or a continuous measurement (“polling”) response method -- including Ending-Time-Point Averages for every song?
Yes
?           
    
6.
Does the company deliver the Top-Line results and custom-designed Ranking of a 650-title library test the next day?
Yes
?           
    
7.
Does the company include up to 100 supplemental perceptual questions -- with a statistically-projectable sample, along with the test itself with a written analysis?
Yes
?           
    
8.
Does the company customize the output of your Song-Score Ranking/Index needs and electronically send it to you in a flexible Excel file for easy sorting?
Yes
?           
 
If the answer to any of these questions is “no,” then the “other company’s” Music Research is not equal to FMR Associates’ exclusive EARS® Quality Research formula.

To request additional information about the EARS® technology, click here.




[ Home ] [ Company Profile ] [ Radio Research ] [ Media Research ] [ Market Research Services ]
[ Servicios en español ] [ Servicios de música en español ] [ Focus Group Facility ] [ Contact Info ]
Copyright by FMR Associates, Inc. 2009         Designed and Developed by Gain Communications, Inc.